1. "Unlimited" Or
Ridiculous Amounts Of Bandwidth.
The average website uses less then 50 Mb of disk
space and less then 1 Gb (1000 Mb) of bandwidth a month. So why
are these
hosting companies offering ridiculous amounts of bandwidth and
disk space for cheap? Think about this, with the exception of SPACE
itself (and perhaps LOVE), everything has a limit. Without being
too literal, the word "unlimited" in the hosting industry
really means that there is no set number that can define the limit,
and the real limit is determined by other factors. Most providers
use the "unlimited" feature to suck prospects in and
make a quick buck knowing that only about 2% of websites will ever
use a large enough bandwidth to cause problems on their servers.
These unfortunate 2% are told that their websites are either "killing
the server" or "using too much server resources".
The customers who use the 50 gigs of bandwidth for their website,
will simply have their hosting account terminated by the Host,
citing either of the above reasons, although the real reason is
because the customer is using the 50 gigs of bandwidth that was
promised when they signed up. If a host ever claims to give "unlimited"
or ridiculous amounts of disk space and bandwidth - BEWARE!
Lets do some number crunching. If a host offers
50 Gb (50,000 Mb) of bandwidth and hosted 200 websites using
this plan on their server and 2% of the server used the 50 gigs
of bandwidth, that would equal to 200 gigs of bandwidth a month
used on their server. If the hosting company did not terminate
those
accounts using 50 gigs, than those 4 websites would be using more
resources then all 196 websites on their server combined. So think
about it, would a hosting company terminate 4 accounts paying $9.95
a month in order to double the amount of websites they can hold
on their server? You bet they would! We limit the number of websites
we host on our shared hosting server and our pricing and packages
don't force us to ‘jam’ sites onto a server in order
to be profitable. Most hosts put 1000's of websites per server,
making it all that much more important to terminate the accounts
of the 2% that use what their plan comes with.
2. 24/7/365 Support.
This is one of those features that every respectable
hosting company must have, after all, your website is (or should
be) online 24 hours a day. Some hosts define their support as an
answering service taking messages. Sometimes, customer calls are
never returned. Other hosts use voice mail systems that say, "I
am sorry, all lines are busy now, please try back later".
Always test a hosting company's 'support'. Call
their 'support' number and see if they answer the phone. You will
be surprised how many actually answer. Emailing or submitting
a ticket to their sales department is not a true test as most hosting
companies will respond quickly to sales inquires. After all they
don't make money by supporting you, they make money by selling
you.
At OSIS Hosting, we are committed to supporting
all our clients‘ 24-7-365 and we do REALLY MEAN, 24 hours
a day, 7 days a week, 365 days a year.
3. The Truth About A Hosting Company’s ‘Uptime
Guarantee’.
If a hosting company claims 100% uptime, they are
lying 'through their teeth'. All servers need to be rebooted every
now and then for security and software updates. If they never reboot
that means their servers are insecure and vulnerable to hackers.
Just because a company guarantees an uptime that
doesn't always make it true. Your uptime all depends on what type
of server your website is on, and how well the servers are managed
from the time your website is hosted on that server. Osis Hosting
guarantees our clients a 99.9% uptime, and you can hold us on that
promise. We will refund you 100% of your hosting bill for that
month if we should fail to meet our 99.9% uptime guarantee. Many
hosting companies will give you a prorated refund based on the
amount of downtime. So, say you pay $9.95 per month for hosting
and your website goes 'down' for 24 hours, the host will refund
you for one day of downtime, which ends up being about 33 cents.
A
guarantee
is worthless! What is worth something is how they define the guarantee,
and if they do in fact honor it.
4. Advance Yearly Payments.
Some hosting companies encourage and heavily promote
advance yearly payments for hosting services by offering you a
discount. Some even offer such tempting discounts that it
is hard not to give into their ploy. Think about it, why would
a hosting company care if you pay monthly or yearly? After all,
if you are happy with them, you are going to end up staying much
longer then a year. There are two reasons why they would ask you
to pay up to a year in advance for hosting services. (1) The hosting
company is barely hanging on financially and needs all the money
they can get to pay their bills for the month AND (2) They know
that their service is less than acceptable (slow servers, frequent
downtimes and terrible support) and without an yearly commitment
the customers are sure to leave.
Don’t let them fool you on their reasons as
to why they’re able to give you a substantial discount on
their yearly plans. One story that they tell you is that their
credit card merchants charge them a fixed percentage per transaction,
which means paying yearly will only cost them one transaction fee,
whereas on a monthly plan they will incur 11 additional transaction
fees. This is true, but merchant fees aren't that much and their
discounted prices are usually much more than what they would be
saving on transaction fees.
NEVER PAY YEARLY. Pay only month to month. OSIS
Hosting accepts yearly payments only because some customers will
only pay yearly. Unlike most hosting companies, our yearly prices
are not discounted. It doesn't matter to us whether you pay us
monthly or yearly. What we strive for is to ensure that all our
clients
are very happy, hosting with us.
5. Deceiving Price Advertising.
Some hosting companies will advertise a very low
and attractive monthly price, only to lure you to their site. You
will very quickly find out that in order to get in on that low
price, you must prepay for either 3 months, 6 months or sometimes
up to a year in advance.
All our pricing is on a month to month basis and
there are no hidden fees or charges to worry about.
6. Hosting Term Contracts.
NEVER sign a term contract with a hosting company
for hosting services. If you do, you've just signed 'your life
away' hoping the service you expect is everything you were told.
With the exception of custom high-end dedicated
server solutions that are built specifically for a customer, term
contracts in this industry are 'history' so don't be talked into
signing one.
We don't require you to sign any contracts. You
can leave us whenever you want.
7. "Free" Hosting.
Ahhh, the word "free", used so often and
abused even more. Why would anyone give away free hosting? In most
cases, your website is required to display their banner ads to
help advertise the hosting provider and generate revenues.
For many
customers
this trade off is quite fair. However,
in some cases, signing up for free
hosting
is
like selling
your soul to the devil (ok, maybe not that bad) and here is why.
Your personal information and your e-mail address is sold to many,
sometimes hundreds of "opt in" spammers. You have essentially
opted in to receive all their spam when you signed up for the free
hosting. Did you read the hosting provider's 'Terms of Service'?.
Most people don't and that's just the honest reality. At times,
the service is so poor it actually costs
businesses large amounts of money in lost revenues. The same can
be said for very cheap hosting packages offered by many hosting
companies.
We don't offer free hosting,
we don't spam, we don't sell our client information nor do we insist
that
you
to
put up
with annoying banner ads on your website. WE DO HOWEVER OFFER...
"RELIABLE HOSTING AT AFFORDABLE PRICES BACKED BY OUR 99.9% UPTIME GUARANTEE"
8. Hosting Provider Registers
Your Domain For You.
This has got to be one of the biggest scams going.
If a hosting provider registers YOUR domain name for you, make
certain that their information only appears as the technical contact
at
most and NEVER as the registrant. If a hosting provider has control
over your domain, you are theirs for life and are held hostage.
To check the owner of a domain, go to WHOIS and
type "domainname.com" or .net or .org etc and click the
submit button. Whomever's name, address, email, and phone number
shows up under 'Registrant' is
the domain owner.
When you purchase a domain name from us, you are
the registrant and the domain belongs to you. You can manage all
aspects of your domain including billing contact and DNS server
information
from our Domain
Management System. If you aren't sure how to change the DNS
just contact us.
9. Check The Speed Of Your Hosts Network.
You should test the speed of a hosts network to
your location by ...
Click 'Start'
Click 'Run'
Type in "cmd" (if using Windows XP,
2000 or greater) and click 'Ok'
Then type "ping hostdomainname.com" and
press 'Enter' and wait for it to finish
Look for the average ping time. The lower the number
the better and the greater the chance your website will load fast,
if you should host with them. Any number around a 90 average
would be good. Anything below a 80 average is EXCELLENT! and an
number over a 100 can cause your website to load very slowly.
10. Why Web Hosting Directories Lie?
Don't believe anything you read on the hosting directories.
They don't care who they recommend as all reviews are paid listings.
The highest bidder gets a good review or steals the premium spots.